Every single order placed through Valm ships completely free within the United States, there is no minimum order requirement, the price you see is the price you pay! Priority shipping methods are available and calculated during checkout.
What are your shipping charges (Unites States)?
What are your shipping charges (International)?
International orders do not qualify for free shipping, shipping fees are calculated during checkout. International orders may be subject to import duties and taxes. We cannot give an accurate estimate to how much, or if any, import duties and tax changes may apply. We are not responsible for any import duties or taxes.
Do you ship same the order was placed?
We ship all orders with 24 hours of the order being placed. If you place your order before 1pm PST Monday through Friday, your order will be shipped out the same day. If you place your order before 11am EST on Saturday, you order we be shipped the same day. Orders placed on Sunday will be shipped on Monday.
How long does shipping take?
If you choose free shipping your order will be shipped USPS First Class Mail, which generally takes 3-5 days. If you upgrade your shipping to USPS Priority Mail, your package will usually arrive between 2-3 days.
Do you offer tracking information?
Every order will receive tracking information, both domestic and international orders. You will receive tracking information to your registered email the moment your package has been shipped.
What countries do you ship to?
Australia, Austria, Belgium, Bulgaria, Brazil, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Falkland Islands, Finland, France, Germany, Ghana, Gibraltar, Greece, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Latvia, Liechtenstein, Luxembourg, Macedonia, Malaysia, Malta, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Africa, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States.
Is it legal to purchase in my country?
It is up to you to fully read and understand your own countries applicable laws and regulations, Valm is not liable if you break any such law. If your package gets seized in customs, we are not responsible for reimbursement. Please check with local customs if you are unsure if sex toys can be delivered to your country.